Refund & Cancellation Policy

Last updated: June 2026

Template for review — not legal advice. Have qualified counsel review before use.

Calioh Coffee sells two different things, and they have different policies. Read the one that matches what you bought.

One-time tool purchases (Blue42 models)

Individual Blue42 tools — including Site Feasibility — are one-time purchases, not subscriptions. There is nothing to cancel and nothing recurring.

All sales are final. These are digital products delivered immediately on payment, and the included community access begins at the same moment, so a purchase cannot be returned once made. This is disclosed on the product page and again on the payment screen before you are charged. Refunds are not offered except where one is required by law.

If the download link does not work, that is not a refund question — request a fresh one at /buy/recover using the email you paid with, or write to us and we will make sure you get the file you paid for.

[Counsel to review: consumer-protection rules on digital goods vary by state and country, and a blanket “all sales final” may not be enforceable against buyers in every jurisdiction you sell into.]

Blue42OS subscription

Blue42OS is a recurring monthly subscription, billed in advance.

Cancellation

You can cancel anytime from Manage → Billing & subscription inside the app (Stripe Customer Portal). Cancellation takes effect at the end of your current billing period — it stops future charges, and you keep access until that period ends. There are no cancellation fees.

Refunds

Subscription fees, including seat add-ons, are generally non-refundable for the current billing period, except where a refund is required by law. We do not provide prorated refunds for partial months after cancellation. Seat add-ons added mid-cycle are prorated when charged.

Satisfaction

If something isn't right, contact us before disputing a charge — we want you to get value from Blue42 and will work with you in good faith. [If you offer a specific guarantee, e.g. a 30-day guarantee, state its exact terms here.]

Billing questions

Refund or billing questions: support@caliohcoffee.com, Calioh Coffee.